Cancel your subscription
How cancel and resume work, and what changes when the paid period ends.
Canceling stops the next charge. It does not turn Pro off today.
How do I cancel?
You need to be a workspace owner or admin.
- Open Billing.
- Select Cancel subscription.
- Confirm in the dialog.
You keep Pro — credits, seats, custom domains, MCP — until the date shown in the dialog. Included AI credits still reset each month while the paid period is running.
Can I undo a cancel?
Yes, until the period ends. On Overview, select Resume subscription.
The workspace stays on Pro and will renew on the next billing date.
What happens when the paid period ends?
The workspace moves to Free. It is not deleted or suspended.
- Included credits reset to Free's monthly allotment (200). Extra credits you bought stay.
- Seats drop to 1. Admins and Editors beyond the limit become Guests, newest first. They remain members but lose editor access; see Roles and access.
- Custom domains stop serving. Sites that used them fall back to a Reforma subdomain.
- Extra credits and extra seats cannot be purchased until you upgrade again.
- MCP requires Pro, so inbound MCP access stops.
To come back to Pro, use Upgrade to Pro. That is the same payment flow as the first upgrade.
Do I get a refund if I cancel?
No. Canceling does not refund the current paid period. You keep what you already paid for until that date.
Moving to a cheaper plan is also not refunded mid-cycle. See Pricing and plans.